Returns are due back in the mail 5 calendar days after your Edit is delivered. If your fifth day falls on a Sunday or holiday, please drop your return bag in the mail the next business day. If your returns are not postmarked by 4:00 pm CT on your due date, we will assume you’re keeping everything and bill you for the full order. If you need additional time, you can add a one-time, 4-day extension from your Plans page. If you need assistance or more than 4 additional days, please contact us by no later than 3:00 pm CT on your due date.
Articles in this section
- What is your return policy?
- How long do I have to send back returns from my Edit?
- How do I return unwanted items from an Edit?
- What if I can’t return my Edit within 5 days?
- If I keep something from an Edit, can I return it later?
- I lost my return label. How should I ship my returns?
- Have you received my return yet?
- What is your exchange policy?
- How do I exchange items?
- How do I process self-checkout?