Orders are delivered by your local post office (USPS) and are occasionally delivered by UPS. We, unfortunately, can't select a specific carrier for delivery.
YOUR RETURN, YOUR WAY.
USPS OR UPS? Choose your carrier. We send you both USPS and UPS return labels. If you are happy with the carrier already on the prepaid envelope, simply complete your return.
WANT TO SWITCH?
The alternative carrier label is on the back of your order details. Simply stick it directly over the label on the front of your return envelope.*
Drop off your return envelope at your local Post Office or UPS store or schedule a pick up.
You can change your carrier preference anytime (that's why we send you both labels). You can also add your preferred carrier to your account.
*Please note that customers with APO, AFO, FPO, DPO, Guam, Virgin Islands, American Samoa or Alaska addresses are not eligible for UPS returns.