On rare occasions, packages can be held by our shipping partners before being transferred to the post office (USPS). If your shipment has been in one location for more than 3 business days (Monday-Friday), contact us so we can look into it.
Articles in this section
- Is there a cost for shipping?
- How do I track my package?
- Do you ship to U.S. Territories? What about military addresses?
- Do you ship internationally?
- How long does shipping take?
- Do you offer expedited shipping?
- Can I schedule a specific delivery date?
- How do I update my shipping address?
- What shipping carrier do you use?
- My tracking information hasn’t updated for several days. What should I do?